
“The services have been exceptionally well received by all participants. Prep People have exceeded our expectations in all respects.”
John Mills, Qantas Training Manager
“Prep People were a vital part in helping make the change for Qantas.
Laurel’s experience, attention to detail, genuine style of delivery and solutions-based approach made her an indispensable member of the team.”
Katya Noble, Head of Uniform Project, 2013
“Prep People understands the constantly evolving creative trends in this business and can communicate them simply and effectively. Dior would recommend Prep People to any business wishing to be at the forefront of design.”
Belinda Bessant, Training Manager, Dior
“Laurel is a gifted facilitator who is highly skilled at communicating complicated skills in a way that enables people to try them for themselves.
We have a team with a mixed bag of make-up expertise and she ensured that everyone walked away with more skills and greater confidence."
Charlotte Turner, National Training Manager, Trimex.
Skills Based Grooming Training
The Power of Presentation

Our Mission

Christian Dior | Make Up For Ever | Laure Mercier | Rimmel London |






Make an Impression
The way your people present themselves speaks volumes about your organisation’s culture, performance and values.
Prep People helps organisations strengthen their brand through their most important asset – their people.
Our mission is to support and empower your frontline people so they present as consistent, polished professionals, deeply aligned with your brand.
To date we have coached more than 16,000 people from some of the world’s most recognisable brands to achieve excellence in personal presentation.
See our clients’ testimonials and case studies below.
Our Background
A History of Excellence
Prep People was founded in 2002 by Laurel Brown, an exceptional Hair and Makeup Artist, who trained in London in the early 1990’s and whose career has spanned more than 30 years working in television, film, fashion, advertising as well as learning and development.
Laurels extensive experience includes consulting to global cosmetics brands, providing makeup and hair services for award-winning advertising campaigns and high profile people, while also working regularly on film and television news and drama productions. To view her creative work please visit her website. www.laurelbrown.com.au

Christian Dior | Make Up For Ever | Laure Mercier | Rimmel London |






In 2002 Laurel identified the unmet demand for skills based grooming and personal presentation training in the workplace, and Prep People was born. Over 20 years and 16,000 participants later, Prep People still leads the way in skills based personal presentation training for exceptional service organisations. See our case studies below.
Prep People services typically include:
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Review and refresh existing standards or the development of new grooming standards/policies.
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Development of tailored training materials and communication collateral to meet the needs of the client.
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Roll out of hands on training and/or implementation of communication plan including one or more of the following:
Group seminars for large audiences
Interactive workshop training for small groups
Access to supporting online content
Our Services
Tailored, Hands on Training from Industry Experts
Prep People provide consultative advice, interactive training and support in personal presentation, corporate grooming and brand awareness. Utilising highly experienced industry experts who share best practice skills via interactive training.
Topics include:
make up selection and application, hairstyling, skincare, wardrobe styling, managing grooming in others, representing the brand and more.


"Great trainers with fabulous attitudes.
So helpful and friendly. Very good techniques with individual assistance."
“Thank you. Extremely professional, personable and very helpful. I learnt great new things especially with hair.”
The training is great – fantastic knowledge and extremely helpful. Now feeling very glamorous!”
“Blown away with the mirrors/set up….unbiased, truthful information.”
“Absolutely fabulous! So professional & extremely helpful in all areas.”
“The training session was so beneficial. It is a credit to you. Thank you so very much for all the tip. The hands on approach helps so much.”
“Fantastic course – great to see it incorporated into the workplace.”
“The class was fantastic. The individual attention was really fantastic. Definitely learnt some new useful skills.”
“Fantastic session for someone like me. You have given me more confidence in this area!”
“Grooming training was very valuable - lots of practical interaction. Great re-enforcement by reading the workbook.”
“Great trainers with great attitudes. So helpful and friendly. Very good techniques with individual assistance.”
“Beautiful dispositions, courteous, helpful and enlightening – wonderful morning. Thank you!”
The training session was so beneficial. It is a credit to you. Thank you so very much for all the tips. The hands on approach helps so much.”














